The returns process is simple:
If the item is faulty/damaged or you have
received the incorrect item please contact us on
01273 254254 or email@example.com
If the item is unsuitable* please follow the
Step 1 - Download a returns form and fill in
all appropriate fields.
Click here to download a returns form
Step 2 - Send the items back to us. We
recommend that you send your goods back via a
Recorded service as we cannot accept liability for
anything which is lost in the post coming back to us.
Step 3 - Sit back and wait, we'll do the
*Please note that for any unwanted returns or exchanges
the item will need to be returned to us in it's original packaging
and in a saleable condition.
We can only refund or exchange items which are returned in the
same saleable condition in which they were
If you have any questions please get in touch - we're more than
happy to help!
Telephone: 01273 254254